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Legal & Policy

This page explains how Actitrade processes personal data, how cookies are used on our website, and provides essential company information. If you have questions, please contact us.

Privacy Policy

Effective date: 01/06/2021

1. Data Controller

The data controller for your personal data is ACTITRADE Sp. z o.o, Kępińska 61, 63-630 Rychtal, Poland. Email: sales@actitrade.eu.

2. Personal data we collect

  • Name, email address, phone number
  • Data provided through contact forms or newsletter sign-ups
  • Information necessary to provide services or respond to inquiries
  • Technical data such as IP address, browser type, and cookies

3. Purposes & legal basis

  • To respond to your inquiries and provide services (performance of a contract / steps prior to contract)
  • To send newsletters or marketing communications (consent)
  • To comply with legal obligations
  • For legitimate interests, such as improving our website/services and ensuring security

Summary: We process personal data to respond to inquiries, provide services and handle requests. Marketing/newsletters are sent only with your consent (you can withdraw it at any time). We may process technical data (e.g., IP address, browser type) for security and analytics. We keep personal data only as long as needed for the stated purpose or legal obligations.

4. Data sharing

Your personal data may be shared with service providers supporting website operations or delivery of services, and with authorities if required by law.

5. Data retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your rights (GDPR)

  • Access your personal data
  • Correct or update your data
  • Request deletion (“right to be forgotten”), where applicable
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time (where processing is based on consent)

If you wish to exercise your rights, please contact us at sales@actitrade.eu.

7. International transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place.

8. Policy changes

We may update this policy from time to time. Updates will be posted on this page with an updated effective date.

Cookie Policy

Cookies are small text files stored on your device when you visit a website. We use cookies to ensure proper functionality and to collect analytical information (where permitted).

Types of cookies we use

Necessary cookies

Required for the website to function properly and cannot be disabled in our systems.

Analytical cookies

Used to analyse website traffic and improve performance (e.g., analytics tools). Used only after obtaining your consent.

Functional cookies

Remember user preferences and settings to improve your experience.

Managing cookies

You can manage or withdraw cookie consent at any time via the cookie banner (if available) or your browser settings.

Third-party cookies

We may use third-party services such as analytics tools. These providers may process data outside the EEA under appropriate safeguards.

Impressum / Company Information

Company

ACTITRADE Sp. z o.o
Kępińska 61
63-630 Rychtal, Poland

VAT: PL6192053750
REGON: 388968347
BDO: 000582056

Contact

Email: sales@actitrade.eu
PL: (+48) 609 299 109 (WhatsApp)
IRL: (+353) 86 036 8876 (WhatsApp)
UK: (+44) 789 498 8284 (WhatsApp)

If you are looking for service-specific rules (delivery, lead times, receiving goods), see Delivery Terms and for website usage rules see Terms & Conditions.

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